Responsible Gaming

Gaming Should Be Entertainment

At Britsino, we believe that casino gaming should only ever be enjoyed as a form of entertainment. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

Age Verification

In the United Kingdom, you must be at least 18 years of age to participate in gambling activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, please do not use our services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:

• Chasing losses by gambling with more money to recover what you've lost
• Hiding gambling activity or lying about the amount of time or money spent gambling
• Neglecting work, family, or social responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Borrowing money or selling possessions to fund gambling
• Failed attempts to cut down or stop gambling
• Using gambling to escape problems, stress, or negative emotions
• Experiencing relationship problems or financial difficulties due to gambling

Self-Help Tools & Controls

Britsino provides several responsible gaming tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
• Reality Checks: Receive reminders about how long you have been playing and how much you have wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Account Closure: Request permanent closure of your account

To access these tools, please visit your account settings or contact our customer support team.

Support & Help Organizations

If you are struggling with gambling, help is available. Please reach out to one of the following organisations:

United Kingdom

• GamCare — Free counselling, support and information for problem gamblers and their families
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (Free, confidential, 24/7)
• GamStop — The National Self-Exclusion Scheme for online gambling in Great Britain
  www.gamstop.co.uk
  Allows you to self-exclude from all online gambling operators licensed in Great Britain
• Gamblers Anonymous — Peer support meetings and 12-step programme for problem gamblers
  Telephone: 020 7384 3040

International Support

• Australia: Gambling Help Online — www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United States: National Council on Problem Gambling — www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de

Need Help?

If you or someone you care about is experiencing problems with gambling, please seek help immediately. There is no shame in asking for support — problem gambling is a recognised condition and help is available.

Contact GamCare today on 0808 8020 133 or visit www.gamcare.org.uk

Remember: You are not alone, and recovery is possible with the right support.